How to use Twitter as a Business Networking Tool

A couple of weeks ago I posted a tweet saying

“I’m going to ring 1 off my fellow tweeters who I have never spoken to before! Who can you ring to deepen your relationship today?”

wendy kier 300x194 How to use Twitter as a Business Networking ToolThis message was then Retweeted ” RT” {forwarded to followers} by Adrian Swinscoe. Adrian is a consultant, speaker and recent author of RARE Business and the blog Ideas for Business Growth – Simple and Straightforward Ideas to Help Grow Your Business.

So you can imagine I was especially delighted to receive not only a message from Adrian, but a blog post saying “My thanks goes out to Wendy Kier (@bblc) for the inspiration behind this post and a simple, but very powerful, idea”.

I live in Brighton UK which, after moving from central London, is a reasonably close-knit business community, and at times can feel difficult to break into.

Establishing yourself as a new business can be a real challenge! So I’ve had to think of creative ways to raise my profile to add value to the business community. Not an easy thing to do! But my passion for Twitter enabled me to do exactly that: find a forum where I could add value into the Brighton business community by organising and facilitating a monthly Brighton TweetUp networking event.

Twitter is a fantastic communication platform and can be used as an effective business tool for establishing new and maintaining ongoing business relationships outside of formal networking events.

I use Twitter as part of my marketing mix to maintain and develop new relationships and build rapport quicker than if I was just to attend a monthly networking event.

Twitter, when used consistently,  allows your business to keep potential and current clients informed of updated promotions and any articles you have published. By using a human touch you are allowing others to have a much deeper understanding of your business. This naturally starts to create a level of transparency, building trust and creditability much quicker as you are making your business more accessible.

Recently I started taking my online relationships one step further and started calling fellow tweeters who I had developed enough rapport with.  I can’t recommend this enough. As Adrian says in his blog “It might just make their day” and yours, and “you never know it may help you stand out.” You absolutely will stand out!

@matthewparisi > “Hello, it’s wendy from twitter” best phone call this morning icon biggrin How to use Twitter as a Business Networking Tool @BBLC

Nothing beats a real-life conversation. It’s not seen as cold calling as you’ve already done some of the hard work establishing your relationship online, so you are instantly familiar with one another.  I now make this part of my weekly networking  routine and call a new tweeter each week. The benefits for me to date have included:

  • Speaking at an event
  • Setting up a conference/ training day
  • Winning new business
  • Being seen as an expert
  • Creating a much wider business network that I can also refer business to
  • Being invited to become part of a blogging team
  • Impressing the person on the other end of the phone for taking some initiative
  • Creating a network of other business people I can go to when I need advice

I believe I’ve only been offered these wonderful opportunities because I’ve spent the time developing my relationships online by being consistent, supportive and transparent.

Who can you call today to deepen your relationship? Just take a minute to think about who you have developed enough rapport with to give them a warm call. Remember that this is not you selling your products or services, it’s about developing and maintaining strong networking connections.

If you do this just once a week you will have opened your own network up to a solid 52 connections with endless possibilities. This can only be a good thing.

Why not call someone in your network today? And share with us the successes you are having.

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About Wendy Kier

♕ I am passionate about enabling SMEs, consultants and coaches to succeed on Twitter. I teach people in business how to use Twitter to get better results for their business in just 15 minutes a day by creating a clear Twitter business strategy.

  • http://www.afhpayroll.co.uk Fiona Hill

    Thanks Wendy for this article – some great practical advice to develop twitter relationships.

    Secondly a thank you for taking the time to organise the Brighton Tweetup each month. A very interesting mix of people and it has been so good to put faces to some fellow tweeters. You are so right that nothing beats a real life conversation.

  • http://www.workplace-dynamics.co.uk Phil Jones

    Great post Wendy and I can quite see where you are coming from in terms of my onw business. I’d been doing reasonably well through word of mouth and referrals but a couple of weeks realised that I needn’t to step up – firstly to meet some new people who I could help and secondly to respond to the challenge of the Comprehensive Service Review, particularly as many of my clients are public and voluntary sector.

    I’ve think you’ve done a great job with some simple ideas which I like. I particularly as you are linking the tweeting with actual real-live talking!

    You can always ring me, I’d be delighted to hear from you – hope you’re having a good weekend

    Phil @WorkDynamics

  • http://uk.linkedin.com/in/wendykier Wendy Kier

    Hi Phil,
    It’s a very simple strategy only recently have I set it as a specific goal within my social media marketing strategy. In some respects I guess it’s easier for me as I am my business I solely represent my brand and am responsible for its development.
    I think my next step will be to develop an ongoing mind map which will show all the connections I have made over the year with the outcomes to see how this process develops as an effective business networking concept.
    I will most defiantly give you a call!
    Wendy

  • http://uk.linkedin.com/in/wendykier Wendy Kier

    Hi Fiona,
    That’s me simple but effective, Oh that doesn’t sound quite right!
    The TweetUps are really great fun and a fast and effective way of building new connections. On the Saturday morning after the event I always check out the chatter via TweetDeck. It’s evident that the Tweople who attended the event are establishing new contacts and maintain ongoing relationship that sites outside of a more formal networking event.
    This can only be a good thing for the Brighton Business community!
    Wendy

  • http://www.adrianswinscoe.com Adrian Swinscoe

    Hi Wendy,
    Thanks for the shout out and right back at you. Great idea in the very first place. Often the best ideas are the simplest and reaching out to just say hello can result in fantastic and unexpected opportunities.

    Here’s to keeping on reaching out :)

    Adrian

  • http://www.malcolmevans.org Malcolm Evans

    This discussion really brought me up short. I wonder how many people actually really think of their social media networks as people, or rather just regard them as numbers of an seo quotient.

  • http://uk.linkedin.com/in/wendykier Wendy Kier

    Morning Malcolm,

    I’m not sure what you mean by “brought me up short”?

    I think people do think of their networks they just might forget to actually take the next step and make a real life contact so miss out on a wider range of benefits.

    Wendy

  • http://expertmarketingcoach.com Debra Zimmer

    HI Wendy, good post. Makes me think how social media is good for quantity (making lost of connections) but then narrowing that down to quality and connecting on an individual level with the connections you have. Great idea to take that further and pull it into the offline world. That’s where you strongest relationships will be built. As you can probably attest to.

  • http://uk.linkedin.com/in/wendykier Wendy Kier

    Hi Debra,
    You are absolutely correct even if some of these interactions are only by phone which in many cases they are for me.
    Wendy

  • http://www.malcolmevans.org Malcolm Evans

    “Brought me up short” = made me stop and think, caused an abrupt realisation…………nothing nastier, nothing to do with being caught short!!

    - The point being that, like this forum, real people are sharing info and having a laugh, unlike so many other forums, where nobody reads, nobody cares…….

  • http://twitterpresence.com Twitter Presence

    Great post! Love to see people making good use of Twitter. When people focus on making connections rather than on the number of followers they have, wonderful things happen ;-)

  • http://www.workplace-dynamics.co.uk Phil Jones

    I’m with Malcolm on the “brought up short” really made me wonder if I was collecting people.

    I do wonder if one is in danger of making a worse impression on someone if they perceive that they are “just a number”, rather than not knowing you at all? Which I suppose goes against notions and benefits of social networking

    How do I get my avatar on the blog Wendy?

    Phil

  • http://uk.linkedin.com/in/wendykier Wendy Kier

    Hi Phil

    People get hooked on following as many people as they can. But the chatter is changing to hanging out with a smaller community. I personally believe you are better off spending your time nurturing your relationships in a smaller community and letting it grow gradually.

    Re the Avatar I think you will need to go to http://en.gravatar.com/ and set up an account.

    Wendy

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